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Proceso de reclamaci´┐Żn

abierta

Open

Your complaint has been entered in our system and is ready for processing to start.

tramite

In process

We are working on your complaint. Sometimes it will be necessary to ask you for more information or documents, or we will have to contact your distributor or service provider in order to deal with it.

cerrada

Closed

Your complaint has been resolved. Notification of the result has already been sent to you.

abierta

Status
Open

proceso

Status
In process

cerrada

Status
Closed

Information on a complaint

Complaint No.

Date lodged

Channel on which lodged